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Global Capability Centers
As Global Capability Centers (GCCs) are evolving from being a source of cost arbitrage to becoming Global Value Organizations, the EY GCC Advisory practice is supporting the GCC community in India to drive digital transformation and innovation.
What EY can do for you
Every GCC of today has evolved from a single function, labor arbitrage and cost saving center to a multi-function, regional ability — globally integrated center of excellence.
EY Advisory has been the trusted partner for multiple GCCs in:
How EY can help
EY is transforming GCCs across various domains in multiple areas as broadly categorized below:
- Foundational areas
- Core areas
- Transversal areas
Our latest thinking
EY GCC Conclave 2025 – Hyderabad
Experience the EY GCC Conclave, uniting GCC leaders across six cities to discuss AI, innovation, future of work, and trends shaping today’s GCCs.
Hyderabad, IN
Discover how banks and GCCs leverage data lineage beyond compliance, transforming it into a strategic enabler for governance, risk management, and decision-making.
Redefining global privacy: The critical role of India’s GCCs
Explore the growing need for Privacy Centers of Excellence in India's GCCs, leveraging top talent, cost-effective operations, and robust data protection laws. Learn more.
Harnessing the growth of India's energy GCCs in the global energy transition
EY India analyzes how energy GCCs are driving global sustainability goals. Learn about leadership strategies, business impact, and employment trends.
How GenAI can drive innovation in contract management and deliver value
Discover how Generative AI can revolutionize contract management, boosting efficiency, reducing risks, and unlocking new value.
How shared service platforms add value to Private Equity (PE) firms
Explore how shared services platforms boost efficiency and drive value for Private Equity firms, optimizing operations and cutting costs.
How GCCs can leverage partner ecosystems to enhance innovation
Explore how GCCs boost innovation by partnering with ecosystems. Learn about collaboration models and the benefits of strategic partnerships.
Why companies leverage GCCs to establish in-house Centres of Excellence
Explore why firms are enhancing Global Capability Centers (GCCs) to establish in-house Centers of Excellence (CoEs) for strategic business growth. Find out more.
Embracing the future: GCCs spearheading innovation with new-age services
Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.
How can GCCs help organizations unlock the power of data?
Discover how GCCs empower organizations with data-driven insights and strategic growth. Unlock the full potential of data today.
How can Global Capability Centers continuously reinvent to deliver value?
Maximize GCC operations' value with evolving strategies for ongoing performance improvement. Unlock growth potential with effective GCC management.
ESG excellence: Unlocking potential through GCCs
With ESG becoming a strategic business priority, GCCs in India must seize this moment and proactively develop their ESG capabilities, thereby contributing to the global ESG agenda.
How can GCCs enable organizations to be more customer-centric?
EY highlights how GCCs continue to flex their capabilities, which they must leverage as a key pivot in building organizational customer centricity.
Humans@Center: How connected experiences can elevate talent acquisition
EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.
How GCCs are evolving into global value organizations
EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.
Selecting a future-fit chargeback model: an imperative for GCCs
EY highlights selecting the right chargeback model is crucial for fair cost allocation, efficient resource utilization, accurate budgeting, and fostering collaboration and innovation within the GCC.
How India is gearing up for a US$110b GCC industry by 2030
Discover how GCCs in India are expected to become even more critical to the global IT and business services industry by 2030. Know more about India's GCC industry.
How are GCCs delivering value while optimizing cost and operations in a changing environment?
Find out how GCCs have a seat at the elusive strategy table and are focusing more on value adding niche capabilities amid increasing overall cost.
Exploring the shift: GCCs moving to Tier-2 cities for cost and talent advantages
EY highlights how Tier-2 cities are becoming sought after for GCCs because of increased talent availability at lower costs, better infrastructure, and social security.
Digitalizing India: a force to reckon with
Discover how digitization in India and its adoption by people, provides India with a unique competitive advantage of not only reducing the cost of doing business.
Why is reimagining procurement through the Global Business Services model the need of the hour?
Discover how technology will remain a key enabler to operationalizing a GBS model. Learn more about G.BS procurement.
How India is emerging as the world’s technology and services hub
Discover how India can become a technology hub in the world. Learn more about it in the latest report India@100.
How EY can help
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Welcome to an exclusive video series by EY India where we dive into the strategies and best practices driving the success of Global Capability Centers (GCCs) in the financial sector.
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Join EY GCC Exchange: A quarterly series where industry leaders discuss trends, challenges, and opportunities shaping the future of Global Capability Centers (GCCs).
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Our team of professionals can help achieve your GCC vision. Find out more about our shared services centers in India.
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Join Arindam Sen, EY India's Partner & GCC Sector Lead, in a video series with top leaders on Global Capability Centres' growth, trends, and future in India.
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The Team
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